TallyGenicom Celebrates The Success Of Lifetime Warranty

Published 11th November 2008

TallyGenicom, a leading provider of focussed business printers, is celebrating the incredible success of its Lifetime Warranty scheme. Launched last year, the Lifetime Warranty scheme includes TallyGenicom’s professional range of laser printers and has attracted a total of 1,000 businesses to sign up for it. The lifetime warranty extends the current two years on-site offering by adding a further three years of three-day service support contract.

In an industry that historically does not offer standard warranty in excess of two years, TallyGenicom is once again leading the way by demonstrating its continued commitment to customer welfare by offering free lifetime warranty on all its professional laser printers purchased. The TallyGenicom printers included within the warranty scheme are the 9035, 9045 and 9050 mono laser printers, in addition to its hugely popular 8026 and 8124 colour laser printers.

Businesses reaping the benefits of the scheme include the likes of Metzler Automotive Systems. It is utilising a series of TallyGenicom’s 9035 mono laser printers and has enjoyed significant reductions in running costs, as well as being safe in the knowledge that the printers are covered up to five years. Comments Metzler Automotive Systems, Systems Support Analyst, Peter Matthews: “TallyGenicom’s Lifetime Warranty scheme was very attractive and influenced our purchase decision. We had been looking at running costs of printers across the organisation and realised that it would really reduce service overheads. TallyGenicom is able to offer a professional service to its customers. Although the 9035 printers are very reliable whenever we have had any minor issues, a TallyGenicom engineer has been prompt and always been able to solve the problem.”

“The success of the Lifetime Warranty scheme highlights the importance of providing quality customer care and satisfaction. Through providing reliable and robust printing solutions, customers have the peace of mind when it comes to warranties and maintenance related issues,” says TallyGenicom Senior Vice President, EMEA, Robin Edwardes. “We are pleased to have such a broad variety of businesses on board and we are looking forward to driving the success of the scheme forward over the coming years.”